A sales dialer and texting platform for SMB teams that dials up to ten lines at once, calls from a local area code, and logs every call and text into HubSpot or Salesforce on its own.
What is
Kixie
Kixie gives a sales team a phone number, a dialer and a texting inbox that write themselves into HubSpot or Salesforce without a rep touching anything. A rep clicks a contact in the CRM, Kixie places the call, and the recording, disposition and follow-up task land back on the record. The dialer is the reason most teams buy it. PowerDialer works a list one number at a time or up to ten in parallel, and AI voice detection drops voicemails and IVR trees so a rep only picks up on live humans, with voicemail drop leaving a recorded message in a second. ConnectionBoost handles caller ID, dialing from a local area code out of a pool Kixie sizes at 58,232 numbers and rotating a fresh one on each attempt, while its own scoring pulls the numbers carriers have flagged. Texting sits in the same window, and CRM workflows can fire calls and SMS on their own. Kixie is the right dialer for an SMB sales floor that lives inside HubSpot or Pipedrive and wants calling, texting and CRM logging on one bill. We have not run it at Nebor, and the two things we would settle before signing are the quarterly auto-renewal and the prices Kixie no longer publishes.
Integrations and the modern GTM stack
Kixie's whole pitch runs through the CRM, so the integration that matters is whichever system holds your contacts. The company lists more than 100 connections across a dozen categories, and the depth falls away sharply once you leave the seven it calls one-click bi-directional.
HubSpot | The deepest build of the set. Calls, recordings, dispositions, notes and both inbound and outbound texts land on the contact timeline as completed tasks, contact context appears in the dialer as the phone rings, and HubSpot workflows can trigger a Kixie call or SMS off a form fill or a deal stage. Kixie sells this as a way to power dial HubSpot lists without buying Sales Hub Professional. |
Salesforce | A native CTI with click-to-call, multi-line power dialing off lead and contact records, automatic task logging with unlimited recording storage, and Salesforce workflows fired by call outcomes and dispositions. Kixie says its plans integrate with paid CRM tiers and need no extra software installed, so the Salesforce licence stays a separate line on your budget. |
Pipedrive, Zoho, ActiveCampaign, HighLevel and monday.com | The other five one-click bi-directional partners. Expect click-to-call, automatic call and SMS logging, contact matching and disposition sync rather than the workflow-triggered automation the HubSpot and Salesforce builds carry, and confirm which of the automations you want actually exist on your platform before signing. |
Zapier, Make, Tray and n8n | Kixie lists all four under custom automations, and this is the practical route to anything outside the native list, including pushing call outcomes into a warehouse or firing a dial off a Clay table. Naming n8n directly is unusual for a phone vendor and useful if your automation layer is self-hosted. |
Public API and webhooks | The developer site covers a custom CRM API for contacts, activities, dispositions and lookups, automation endpoints for placing calls, sending SMS and managing queues, cadences and powerlists, and webhooks for dial attempts, answered calls, voicemails, call start and end, dispositions and conversation intelligence summaries. Authentication is an API key or OAuth 2.0. |
Gong, Avoma and Balto | Conversation intelligence tools that pull Kixie calls in for transcription, scoring and coaching. Check this before adding Kixie's own Conversation Intelligence add-on, because a floor already paying for Gong would be buying the same call analysis a second time. |
Zendesk, Intercom, Kustomer, Gorgias and Slack | Helpdesk connections that attach calls and texts to tickets, plus Slack for notifications and call alerts. This is the reason an ecommerce or services team can run one phone system across sales and support instead of holding two contracts. |
What is missing | No native Clay integration on either side, and Clay's directory carries no Kixie action, so a signal firing in a Clay table reaches Kixie through the API, Zapier or n8n and someone has to build it. API availability is also gated by plan: Kixie's docs say each account gets different APIs depending on its products and product levels, and no rate limit numbers are published. |
Pro’s
Every call, recording, disposition, note and text writes itself onto the HubSpot or Salesforce record as a completed task, so your activity data holds up without a rep logging anything after a session.
Ten-line parallel dialing with AI voice detection puts Kixie in the same bracket as Orum and Nooks while keeping the business phone system, the IVR, the queues and the texting on one bill.
HubSpot and Salesforce workflows can fire a Kixie call or text on their own, so a form fill can ring a rep's phone within a minute of the lead landing instead of waiting for someone to work a queue.
ConnectionBoost rotates caller ID across a pool Kixie sizes at 58,232 real numbers and scores every one of them for spam flags on an ongoing basis, and a team buying its own handful of DIDs cannot run reputation management at that scale.
The usage prices are still published, with the first US or Canada number free, extra numbers at $5 a month, texts at $0.011 and unlimited US and Canada minutes at $30 a user, so the variable half of the bill is knowable before you talk to sales.
Kixie markets itself as a way to power dial HubSpot lists without buying Sales Hub Professional, and for a team sitting on HubSpot Starter that comparison is worth running before you upgrade the CRM instead.
Cons
Kixie has taken plan prices off its own pricing page, and the leftover Quarterly and Yearly toggle text still sits in the page metadata from when they were there, so every quote now runs through a sales call. Third-party trackers still list the older Integrated, Professional and Outbound tiers at $35, $65 and $95 a user a month billed quarterly.
The plan comparison table marks unlimited US and Canada minutes as included on all three tiers while the FAQ further down the same page prices unlimited minutes at $30 a user a month, and a contradiction that plain on the pricing page tells you something about how the invoice gets assembled.
Billing runs quarterly with auto-renewal on by default, and while G2 sits at 4.8 across 860 or so reviews, Trustpilot sits at 3.8 across 89, with the gap made up almost entirely of people describing being rolled into another term before they could cancel and refused a refund.
Local presence dialing buys you a better chance at a pickup rather than protection from carrier labelling, and Kixie's own ConnectionBoost page puts its pool at 87.2 percent spam-free, meaning roughly one number in eight is carrying a flag at any given moment.
AI human voice detection is reported at $30 a user a month on top of the tier that advertises it, DNC compliance and Conversation Intelligence are quoted separately again, and the parallel dialing the plan table caps at four lines is sold on the product pages as ten.
Pricing
Professional
Quote only No price published, aimed at an individual seller
Business phone service and bi-directional CRM integration
Click-to-call, click-to-text and SMS templates
IVR auto-attendant, ring groups, call queues and rule-based routing
Call recording, voicemail drop and live call coaching
Developer API access, no PowerDialer
Single-Line PowerDialer
Quote only No price published, Professional features plus a one-line dialer
Everything in Professional
Single-line PowerDialer
Calling session management
Unlimited US and Canada minutes as marked on the plan table
Team SMS and shared inbox
Multi-Line PowerDialer
Quote only Marked most popular, PowerDial up to 4 lines on this tier
Everything in Single-Line PowerDialer
PowerDial up to 4 lines simultaneously
AI human voice detection as a premium add-on
Calling session management
Developer API access
Usage and add-ons
$5 to $30 per user or number The only figures Kixie still publishes, plus reported add-on rates
Unlimited US and Canada minutes $30 a user a month
First US or Canada number free, extras $5 a month
Outbound texts from $0.011 each, inbound texts free
AI human voice detection reported at $30 a user a month
ConnectionBoost, Conversation Intelligence and DNC quoted by sales
How it fits your stack
Alternatives
At a glance
PowerDialer up to 10 lines in parallel
AI human voice detection skips voicemail
ConnectionBoost local presence in 65+ countries
Bi-directional HubSpot and Salesforce logging
Business SMS from $0.011 a text
IVR, ring groups and call queues on every plan
Open API and webhooks for custom builds
7-day free trial with no credit card
Read some of our client stories
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