TrustRadius is a B2B software review site owned by Gartner Digital Markets. Buyers read and write long, vetted reviews for free, and vendors pay for a managed profile, review sourcing, the right to republish what customers said, and intent data on which accounts are researching their category. The reviews are the reason we read it. Where a lot of review sites collect a star and a sentence, TrustRadius reviews run to several hundred words, and a customer describing what went wrong with your rival's onboarding is describing the problem you solve, in their own words, in public. In our review-site intent workflow, TrustRadius is one of four sites a scraper reads on a schedule, alongside G2, Capterra and Trustpilot. Fresh reviews of your competitors land in one table, a model reads each one for the concrete failure and the cost of it, and the quote travels with the outreach so the first line speaks to a pain the buyer already named. The vendor-side intent data, when you have it, adds the accounts reading your category right now. The honest caveat is volume and price. TrustRadius has fewer reviews than G2 in most categories, and the vendor packages are priced for established products. Reading it is free, though, and that's the part the workflow uses most.